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Canadian Career Education College
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Occupation(s) toward which the program is directed:
Citizenship and Immigration Officer
Outline of Subjects in the Program
Acquire the knowledge and skills necessary to perform as an entry-level citizenship, immigration and enforcement officer at the federal or provincial level. Consider the roles and responsibilities of the immigration decision-making process and immigration enforcement officers, and examine and apply legislation, policy, and procedures. Explore the relationships that exist among police and other related border security agencies. Apply best practices to specific case scenarios.
The following are the subjects in this program with a respective brief of learning objectives:
Introduction to Diplomatic Services and Immigration Law
This course is designed to give students a general understanding of the Canadian Justice System, and the organization and structure of all three levels of government in Canada. The second part of the course is designed to give students a brief introduction to the roles and responsibilities of the Canadian Border Services. Areas such as Canada Customs, immigration, administration, communication, legislation, and procedures will all be examined. Students will also learn the important role of individuals working in the Canadian Citizenship, Immigration or Border Services and the relationship and communication with other areas of law enforcement agencies.
Psychology Related to the Field of Law
This course is an introductory course to psychology in the field of law and enforcement. The study of human behavior and mental processes will be heavily analyzed in connection to the past and present psychological theories and methodology. Topics of discussion will include biological foundations of behavior, personality, intelligence, perception, states of consciousness, learning, memory, language, and motivation.
Issues in Diversity
In this course, students will have the opportunity to study the importance of sensitivity and issues in diversity. Canada is a proud multi-cultural country with numerous differences in areas, such as race, culture, ethnicity, socioeconomics, gender, etc. Individuals working in border services need to be aware of these differences and be sensitive to the needs of everyone crossing through our Canadian border, or being examined during the application process in the visa office, or in Canada offices, during the decision-making process.
Public Relations/ Communication
Working in the public service sector requires effective communication techniques, critical thinking, conflict resolution, and problem-solving skills. These reasons are why communication skills are essential for individuals working in the Immigration and Citizenship department and border services industry. In this course, students will examine advanced communications in theories, concepts, and principles used in public relations. Students will have the opportunity to explore and enhance both written and verbal communication skills. Furthermore, students will learn different techniques in communicating to an audience during public speaking, which will enhance assurance and convey confidence.
File Examination and Investigation Procedures
This course is designed to educate our students on the various techniques and procedures used while interviewing and investigating during various stages of examinations. In the field, customs officers will use these techniques to determine if individuals crossing the border are complying with Customs Regulations. In other situations and circumstances, the officers are dealing with applicants at visa offices outside Canada or in-land agency offices at various levels and types of programs. Students will learn how to communicate and handle these situations and circumstances, as well as the consequences for those who are not in compliance with law, regulations, and procedures.
Immigration Enforcement
This course will provide you with an in-depth look at the role of Immigration Enforcement at our Canadian borders, as well as agency offices in Canada and overseas. A historical look at legislation will be analyzed, specifically the Immigration Act and the current role of the Citizenship and Immigration Canada (CIC) / IRCC. Issues in immigration will be analyzed in connection with the law, as well as present and past policies, ministerial instructions, and procedures related to immigration enforcement and decision making stages. Topics of discussion will include: file examination, interviews, border control, enforcement functions, profiling, document processing, and fraud detection within the legal and procedural framework.
Immigration and Refugee Protection Act
Temporary-permanent visas and permits are governed pursuant to the legislation of IRPA. This course is designed to give students a conceptual understanding and historical perspective of the Act. Students will study the sections of the Act and how it has evolved and changed since to the present day. Along with this, students will understand the requirements of the Act in terms of requirements, applicant age, language, background, and experience with respect to various programs. This course is designed to teach students the detailed application of the law and important documentation associated with the decision-making process in terms of understanding the various types of programs including refugees status claims and the classification of determining if an individual represents the refugee status. Students will have the opportunity to analyze and understand Canadas Immigration and Refugee Protection Act and Regulations. Finally, Can-College educators will focus on the requirements for determination of the status, as well as issues associated with inadmissibility and removal proceedings from a decision makers perspective for the integrity of the system.
Immigration and Refugee Protection Regulations
This course is designed to teach students all the necessary relevant information related to Immigration and Refugee Protection Regulations. This course will also cover detail and important components of individuals coming into Canada through humanitarian and compassionate circumstances. Students will review all important legislation that helps file examination, and applying the procedures during the decision-making process.
Citizenship Act and Regulations
This course is designed to give students a conceptual understanding and historical perspective of the Canadian Citizenship Act. Students will study the Citizenship act of 1977, and how it has evolved and changed since to the present day. Along with this, students will understand the requirements of the Citizenship Act in terms of residency requirements, applicant age, language, background, and experience.
The Amendment Act will also be analyzed in terms of citizenship application and the evidence needed when applying for residency in Canada.
Basics of Port of Entry Examinations
This course will educate students on the policies and procedures used in the Canada Border Services Investigations. Enforcement legislation will be analyzed in relation to examining individuals as well as customs and food inspection. Students will learn the documentation related to POE examination for individuals entering Canada in various statuses and invoice requirements to import goods into Canada, as well as the important documentation required from other areas of the world based on the World Trade Organization agreements.
Students will also learn how to identify residents, visitors and immigrants entering Canada, and how to analyze and verify identification documents and how to recognize counterfeit and fraudulent documents.
GCMS/FOSS/CAIPS and Computer Applications
This course provides students with a conceptual framework and basic understanding of various computer programs in the field of Immigration and Citizenship Agency, border services and customs. This hands-on practical approach to learning about computers and applications will allow students the opportunity to work with the software they will encounter on an everyday basis in the work environment.
CCEC will be using the same, or similar, system which has been adopted by the department to electronically maintain the data, digital record keeping, and internal communication. CCEC is thankful to the department for providing relevant material and tools for education purpose.
Secure Data Entry and Online/ Digital Case Management
Customs administration is an integral part of the border services industry; it takes a background approach to all the important documents and reports needed to govern regulations and record the importation and exportation of goods and services in Canada. In this course, students will have the opportunity to learn how to correctly document important information and log reports regarding the import and export of goods in Canada.
CCEC will be using the same, or similar, system which has been adopted by the department to electronically maintain the data, digital record keeping, and internal communication. CCEC is thankful to the department for providing relevant material and tools for education purpose.
Conflict/Crisis Management
This course will help prepare students on how to manage small and large scale conflicts that may arise in the border services field. Students will learn how and when it is appropriate to intervene in a situation, and the appropriate legal responses to these situations. Students will also learn how to recognize behavior patterns that may result in a violent encounter, and the techniques one can use to control the situations. Techniques, such as problem-solving and non-violent intervention, will be discussed and analyzed.
File System Management Protocols
This course is designed to teach students how to properly conduct, prepare and maintain relevant record keeping for the field of the immigration department. Students will learn the basic operation and procedures of a Government office, with the emphasis on basic and secure record keeping, file maintenance, transfer and handling within the department based on given protocol and departmental instructions.
Students will also learn ethical standards with regards to files/records and confidentiality, determination of cost assessment, and status.
Career Success and Employment Skills
This course will assist students in preparing for all aspects of the employment process in the field of Immigration officer, border services in Canada or overseas, and with other related Governmental, NGO or Private sector. Students will have a vast understanding of the employment process and related expectations. The course will cover techniques related to interviewing and job-market research, as well as communication skills to use in searching for employment at all levels. Moreover, students will learn how to prepare various documents related to the interviewing process, including crafting an appropriate resume, cover letter, and thank you letter.