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LOA (Letter of Acceptance) Policy: (Effective Nov. 1, 2023, the following LOA policy has expired and no longer applicable)
If you have received a decision from Can-College confirming your admission approval, congratulations! We look forward to seeing you at Can-College!
Admission Offer and Confirming Acceptance
When you receive your admission offer letter, an invoice for your Letter of Acceptance (LOA) processing fee will be sent to you by email at the same time. This is when you have paid the LOA fee and confirmed your admission per terms in the offer letter. The Can-College admission process and LOA fee is a non-refundable fee. The Can-College Letter of Acceptance and Admission Registration fee range is between $250 CAD - $500 CAD for processing your admission and LOA. Please note that this fee is also non-refundable if a visa is rejected. However, it is considered towards tuition fee upon receiving a visa and if the student starts the program with the Can-College.
- There is no refund on the admission processing/LOA fee.
- There is a non-refund to the tuition-enrollment fee once the program is started or completed.
- The tuition fee is 100% refundable if paid in advance by the student and the study visa-permit application is not successful.
Use this link for a detailed refund policy
All tuition payments can be made, in CANADIAN dollars, by Visa, MasterCard, wire transfer, or Western Union (money order or certified cheques may be accepted from Canadian accounts). All payment details can be found in the Letter of Acceptance or refer to our Payment page.
Your Letter of Acceptance may contain one of the three following situations:
1. Accepted: If your letter indicates you have been accepted into your program, the next step is for you to confirm your intention to come to Can-College by sending your confirmation fee payment. Full instructions are in your Letter of Acceptance.
2. Accepted with Conditions: If your acceptance letter indicates you are accepted with conditions, it will include a list of one or more conditions that you must meet to earn a seat in your program. You should work to meet these conditions as soon as possible. Your seat in your program is not secured until we have received verification that all conditions have been met.
A condition may be as simple as providing additional academic documentation, or it might be something like needing to upgrade English or math skills. Your Letter of Acceptance will have all the information.
3. LOA Deferrals and Extensions due to a delay in the visa-permit process: If for any reason you wish to change the date or defer your admission to a different session, it is possible but will be subject to the availability of seats at that time. Unfortunately in this situation, we may not be able to offer you a seat in the program and session that you have chosen. You can speak to one of the Can-College Service Manager about other program options if required.
All free deferral requests must be made within one year of the First Letter of Acceptance(LOA) issue date.
Please see below for our policy on deferrals in related & specific circumstances.
In general:All deferral or renewal requests must be submitted & received via email by the registrar 30 days prior to the date of expiration for consideration.
A-1 - Deferral Request for a Student Who Has Received a Letter of Acceptance (LOA) and Who Has Not Applied for the Study Permit-Visa Yet
- One free-of-charge deferral request can be made before your visa application is submitted, and one free-of-charge deferral request can be made after your visa application has been submitted (go to "B').
- Any additional deferral requests are subject to approval from the Dean for a fee of $250 CAD.
- A deferral request must be submitted one month before the first LOA expiry date.
A-2 - Program Change Request for a Student Who Has Received a Letter of Acceptance (LOA)
- One free-of-charge program change request can be made prior to the submission of your visa application, within six months of the first LOA expiration date.
- Any additional program change requests are subject to approval from the Dean for a fee of $250 CAD.
- A deferral request must be submitted one month before the first LOA expiry date.
B - Deferral Request for a Student Who Has Received a Letter of Acceptance (LOA) and Who Has Submitted an Application for the Study Permit-Visa to the IRCC
General Policy:
- One free-of-charge new LOA request can be made to reapply for a study visa-permit application after the first refusal within six months from the date of issuance of original LOA. The request can be made via email with a copy of the decision of the visa application.
- A deferral request must be submitted one month prior to the first LOA expiry date.
Specific Policy:
B -1 Deferral Request for a Student Who Has Received a Letter of Acceptance (LOA) and Who Has Submitted an Application for the Study Permit-Visa to the IRCC
- One free-of-charge new LOA request can be made to reapply for a study visa-permit application after the first refusal. The request can be made via email with a copy of the decision of the visa application.
- A deferral request must be submitted one month prior to the first LOA expiry date.
B -2 Deferral Request for a Student Who Has Received a Letter of Acceptance (LOA) and Who Has Submitted an Application for the Study Permit-Visa to the IRCC and the LOA expiry date is in less than 30 days
- A deferral or LOA renewal request is subject to approval from the Dean for a fee of $500 CAD.
- Note: If you have received an invoice to pay the deferral fee, you must pay this fee within 3 business days from the date the invoice is issued. After 3 days, you will not be considered for renewal or deferral and you may have to apply again.
C - Deferral Request for a Student Who Has an Expired LOA Without Applying for a Visa
If your Letter of Acceptance has expired and you are still interested in pursuing your education with Can-College, You will need to reapply for your desired program and session as a "New Student. or pay a renewal fee If $500"
Note: Your seat in your program is not saved until all conditions have been met in the original "admission offer letter" or the LOA (Official Letter of Acceptance), and tuition fees have been paid according to the terms, and proof of study permit approval has been received by Can-College. Be sure to send us proof of Study Permit acceptance as soon as you receive it, otherwise, you may lose your seat.Here is the link on how to upload Visa or Study permit approval notification.If your visa has been refused, use this link
A Program Change Request cannot be granted if your Visa Application has been submitted unless requested by Legal Counsel.
D - Deferral of Admission for Students Who are in Canada
If a student requests a deferral after they have arrived in Canada and after they have attended the Mandatory Registration meeting, the deferral fee is $250.
Note: This must be a written request sent via email or Podio Portal and all applicable fees must be received 10 days before the program start date mentioned on the Letter of Acceptance. For example, if the start date of the program is the 29th day of the enrollment month, the request and the payment must be received by the 14th day of the same month.
Any deferral request received less than 10 days before the start date of the program will be subject to the Registrar's approval, and the deferral fee would be $500 if approved.
E - Lost or Deleted Emails
It is the student's responsibility to constantly check their email account for any communication from the College, and to save and store all relevant documents.
Any request for the re-issuance of a Letter of Acceptance due to a "lost" or "deleted" email will result in an administration fee of $30 CAD per event.
Letter of Acceptance (LOA) (Expired)
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