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Canadian Career Education College


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Vocational Programs refund policy and process

​​Non-Vocational Program(s) Refund Policies

The application fee, where applicable, is non-refundable.                                       

The non-vocational or specialization or advanced study certification program, including CPD, Exam Prep Courses etc., the registration fee is due upon course registration for admission to the program and is 100% refundable only if admission is not successful due to any reason related to C.C.E.C. qualifying as a college or related criteria requirements. 


  • There is no refund on the MSA or other qualifying tests once completed.
  • There is a non-refund to the tuition-enrollment fee once the program is started or completed.
  • The tuition fee is refundable if paid in advance by the student and the study visa-permit application is not successful.
  • Minimum refund admin fee is $29, if refund is applicable
  • if the college is unable to issue PAL, we will be considering refund of fees to all eligible students who have applied for admission after January 22, 2024. Refund request should accompany a letter of withdrawal from the IRCC due to PAL.



Refund on Legal Fees 


If you have opted to retain the legal services for your study permit, these matters are handled by an independent team of legal professionals outside the College's scope of business and activities. Any fee paid for this service will be non-refundable once the process has started and the legal professional has accepted your matter for representation. Please note that these fees are disbursed to the legal team for their services and expenses. Please find more details about the refund policy on this page. 


There is no refund for Video CPD courses if the course has already started and is accessible. A refund request before 5 days from the start of the course is applicable only in live format courses or where video course class(es) has not started yet.


Fee Collection and Refunds for Vocational Programs

Refunds

Please refer to the following link for the refund policy and process for vocational programs: 


Program Cancellation

Decisions on any given program cancellation or deferral due to a waitlist, insufficient registration, or enrollment are made 7-10 business days prior to the program start date. If a student registers in the program and it is subsequently cancelled by Can-College administration, the program registration fee will be refunded in 7 to 10 business days via the same medium as it was paid originally.


Program Retakes/Repeats

In the unlikely event that a student in any program fails what he/she has prepared for, the following policy will apply:

  • For specialized courses, there is no free live course retake option.


  • Unsuccessful students will be required to retake the same full course again via video format at no course cost, and to go over the assessment again within 180 days from the last assessment due date (an assessment fee of CAD $75 will be charged).


  • Students who miss assignments/evaluations due to date will not be eligible to attend/access the final review class.


  • For other courses, please visit the related course web page, or OLMS site, and apply


Definitions
Membership Level: a course subscription level.

Student: a person or individual who has registered for a course.

CPD Refund Policies